Manufacturer Name: Baavli

Manufacturer Address: Ground Floor, 806/1 Internal Road, Mehrauli Mahipalpur Road, Mahipalpur Extension, New Delhi, Delhi - 110037, India

Country Of Origin: India

Customer Care Executive:

contact.baavli@gmail.com
customercare@baavli.com

+91 9811199261 | ‎+91 11 4563 4772

Mon-Sat | 9:30am-5:30pm IST

Orders

Is there a limit to the quantity that I can order?
No, there’s no limit. Shop your heart out!

How do I know what size to order?
To help you find the perfect fit every product display page on our website has a ‘Size Chart’ section for your ready reference.

Do the colors of the products on the website match the actual items?
All our products are hand-crafted in our studio.
We try our best to capture the true colors of our pieces in standard lighting for accurate representation. However, due to the intricate nature of our work, there may be slight variations in color between the product image on your screen and the actual product.


Shipping and Delivery

What are your shipping charges?
We ship worldwide!
We offer FREE SHIPPING for all orders in India.
For international orders shipping will be added to your total at the checkout. Shipping charges may vary with location and order value.

When will my order be delivered?
The estimated delivery time will differ with each order. Usually, the time frame will be anytime between 20-25 business working days.

How can I track my order?
You can start tracking your order as soon as it has been shipped out. An email will be sent to you with the tracking details, all you need to do is visit our courier partner’s website and track the journey of your order in real time!


Cancellation

Can I cancel my order?
At Baavli each product is meticulously hand-crafted and quality checks are conducted to meet the highest standards. Once an order is placed, we do not offer any exchange or returns. We assume that you agree to our terms and conditions when placing an order.

What do I do if my order is received in a damaged condition?
Complaints for missing/damaged/wrong items delivered should be raised within 48 hours of delivery.

Please note that all our products are exclusively handcrafted and so may vary slightly in color, texture, and pattern from the images on our website due to their unique nature. While we aim for accuracy in our descriptions and images, we appreciate your understanding of the inherent variations in the hand-crafting process.